Refund Policy
Refund Policy
This Refund Policy explains how Visionary Vital handles refunds and reported issues for documentation-first research-use materials.
Research-Use Product Nature
Visionary Vital supplies materials for laboratory research use only to qualified research customers. Because these are research-use materials, refund and return handling reflects the nature of the products and the documentation provided with them.
Order Review & Documentation
Each request is reviewed before fulfillment. Qualified research customers are encouraged to review product details, strength, and COA availability where applicable before submitting a product information request.
All Sales Final
All sales are final. Due to the nature of research-use materials, Visionary Vital does not offer refunds, returns, or exchanges once an order has been placed and fulfilled. Please review product details, strength, and documentation carefully before submitting a product information request or completing an order.
Damaged, Incorrect, or Missing Items
While all sales are final, Visionary Vital will review reports of materials that arrive damaged, incorrect, or missing from an order. Contact Visionary Vital within 7 days of receipt at [support email] or [phone number], or through the Contact page, with your order details and supporting information, so the issue can be reviewed.
Non-Returnable Opened or Used Materials
For research integrity and handling reasons, opened or used research-use materials are non-returnable under any circumstances.
How to Contact Visionary Vital
To report an issue with your order, contact Visionary Vital at [support email] or [phone number], or through the Contact page, and include your order details.
No Guarantees Beyond Documentation / COA
Visionary Vital provides documentation-first records, including a Certificate of Analysis where applicable and third-party testing where applicable. No guarantees are made beyond available documentation. All materials are supplied for laboratory research use only and are not for human or animal consumption.
Visionary Vital is a research-use materials brand. All materials are supplied for laboratory research use only and are not for human or animal consumption. This page is provided for general informational purposes and does not constitute legal advice.
♻ Research Use Only. For laboratory research use only. Not for human or animal consumption.